Providing Fully-Managed IT Services & Support In Alberta & BC

TRINUS has worked with Clear Hills County for over 14 years, providing support for the municipality’s entire IT system as a member of our Preferred Services program. Network assessments, complete system maintenance, and comprehensive support has helped us develop a strong relationship over the years. Additionally, TRINUS completed a total system upgrade throughout 2020, including new servers, firewalls, and approximately 20 new workstations and laptops.

During the recent evacuation of the Municipality of Jasper, many of the mountainside municipality’s residents escaped to nearby communities and other safe havens. The wildfires that prompted the evacuation also forced the shutdown of the town’s power and internet, leaving town administrators and other personnel scattered and disconnected exactly when they most needed reliable IT and internet to coordinate efforts and provide additional online services for displaced residents. Protecting the town’s data was a similarly urgent task as the wildfires also threatened Jasper’s physical IT infrastructure, specifically three physical servers operating ten virtual ones.

Lac Ste. Anne County was facing multiple IT crises simultaneously. Not only were their servers aging out, causing support costs to escalate, but piecemeal hardware upgrades had resulted in an unreliable patchwork solution. In addition to these specific IT problems, the county was also rebuilding its administration offices at the time, so the budget was tight. TRINUS was able to provide a fully managed solution at a fixed monthly cost to completely upgrade the county’s failing infrastructure (including 60+ workstations) over the course of a five year term and avoid a costly capital investment during a tight budget year at the same time.

The town of Mayerthorpe, Alberta, was facing challenges making wi-fi connectivity publicly accessible at the local aquatic centre, curling rink, and exhibition centre. In addition, aging servers and old workstations for more than 20 employees at different facilities were becoming unreliable. As soon as TRINUS was able to take over the town’s IT management, we did a complete network and systems assessment and developed a plan to upgrade their infrastructure incrementally over three years, enabling us to complete the upgrade while staying within the town’s limited budget.