Blog / Building and curating your knowledge base A few weeks ago we looked at some of the benefits of keeping a knowledge base about your company and its products/services. These online repositories can be for internal or external use (or both), and are great for streamlining employee training or providing easy self-serve technical help for clients. But there’s no point in extolling […] May 17, 2021
Blog / Secret doesn’t mean secure No one could really blame you for thinking that the internet is basically just a collection of email and websites. After all, websites are pretty much the only things most search engines (including Google) return. When websites are the only thing most people ever get presented with, it’s easy to understand why some people might […] May 11, 2021
Blog / 4 Reasons You Need a Collaboration Solution There’s no perfect substitute for collaborating with teammates face-to-face, but you can come close with the right software. Collaboration software is about connecting employees over the internet to allow them to work together in digital spaces. It usually includes a combination of file sharing, communications tools, and project management features. Many businesses had already adopted […] May 06, 2021
Blog / Actively Monitoring Cybersecurity Solutions It’s well known that antiviral software should be installed on all your computers. It’s also well known that it should be setup on your firewalls along with your intrusion prevention system. What’s not very well understood is that things like this need to be looked in on from time to time. There’s an assumption that […] May 04, 2021
Blog / The Benefits of Building a Knowledge Base Information is power! Okay, we admit that’s a click bait headline, but it’s also true, albeit in a more mundane fashion. Information is indeed power, though in this case, it’s power to reduce costs while improving efficiency and helping ensure consistent delivery of services. Of course, we’re not talking about just any information—few businesses really […] May 03, 2021
Blog / Desktops as a Service Part 2 – Limitations With vaccines rolling out there seems to be an end to the pandemic on the horizon, but the last year of lockdowns have left many companies and their workers looking to continue working from home. It means shorter commutes for workers and reduced office overhead for employers. Just like Software as a Service (SaaS) took […] April 29, 2021
Blog / Shunning Shared Administrator Accounts One of the most effective ways to compromise anything is to misuse the authority of those in charge. This applies to politics, business, computers, or anywhere with an hierarchy or authority structure of any kind. Any secure environment should have some kind of authentication, double-checks, or other additional measures to prevent both accidental and intentional […] April 26, 2021
Blog / Desktops as a Service Part 1 – Key Benefits As the pandemic slowly winds down, many employees want to continue working remotely once public health restrictions are lifted. They may get their wish too, as many businesses are re-evaluating their office footprints. There may be no replacement for face-to-face communications and office camaraderie, but neither requires every employee on site every day. Remote work […] April 22, 2021
Blog / Protecting Your Personal Privacy in an Online World No one likes to have “The Man” looking over their shoulder all the time. A certain degree of monitoring is required and even expected for that extra layer of security (like cameras in the office, login monitoring, etc.), but when does it become too much? When is enough, well, enough? And how much tracking actually […] April 19, 2021
Blog / 5 Data Management Essentials Last week we looked at the concept of business intelligence (BI) and how it has become a useful tool for small businesses today. One of the key factors in using business intelligence wisely is leveraging your available data to its fullest, which makes collecting and managing that data an important part of your business intelligence […] April 15, 2021
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