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    • Blog / Disaster Recovery Plans and Infrastructure Disaster Recovery Plans ready to be activated by a big red button! Properly Prioritizing Items In Your Disaster Recovery Plans. Hopefully it comes as no surprise to anyone that, regardless of your organization type—whether it’s a private business, a non-profit, a municipality, etc.—it must abide by some kind of regulations or legislation. The exact rule sets vary, but regardless of whether they’re addressing payment card data standards […] April 09, 2024
    Blog / Using User Permissions Properly Administrator level user permissions login and password screen Who gets which user permissions can be a thorny issue. When it comes to cybersecurity, giving employees the appropriate user permissions is essential. While the specific technical issues can be complicated, the overall idea of user permissions is pretty simple; different types of users are given different degrees of access to different systems according to […] March 26, 2024
    Blog / Clear Communication Is Crucial When Things Go Wrong Incident Response Policies Notification Incident Response Policies and why your business needs one. Before getting into the details, let me be clear; one of the most important reasons why your organization needs an Incident Response Policy, or IRP, is for compliance. But I’ve written a lot about the importance of compliance with regulations like Alberta’s privacy legislation PIPA or […] March 19, 2024
    Blog / Living in the Age of AI An AI face looking down on a person. Do you have policies regarding the use of AI? Recently I wrote about how artificial intelligence, or AI, was used to help create a deep fake that successfully scammed an organization out of a sizeable $35 million (CAD). Tools like ChatGPT and OpenArt have been growing in their scope, accuracy, flexibility, and importantly, business popularity, […] March 12, 2024
    Blog / Critical Patches Need Quick Implementation Computer damaged by not taking a critical patches quickly enough. How long does your cybersecurity policy allow for installing critical patches? Having an official policy to both monitor for and quickly apply critical patches is important and has been a standard cybersecurity recommendation for a long time. Regulations and legislation like PCI-DSS or PIPA also require a formal policy regarding important updates. But beyond simple […] March 05, 2024
    Blog / Segregating Your Networks Visualization of segregated networks and how segregating your networks works When it comes to security and compliance, segregating your networks is a must. IT terminology can be daunting, but don’t worry, because computer networks aren’t; they’re simply groups of computers that communicate with each other. A network can range from just a few devices to fleets of hundreds and even thousands of computers, and they […] February 20, 2024
    Blog / Are you skipping your network’s annual checkup? Network Failure You network may seem fine, but how can you be sure? Maintaining your health is important. For many of us, the bare minimum in staying healthy includes an annual checkup with your family doctor. If you’re anything like me this typically includes stomaching some bloodwork, a step on the scale, and a look in the […] February 08, 2024
    Blog / How To Save On Tech Support Miniature men fixing and providing tech support and computer maintenance for a motherboard Time is money when it comes to tech support. It shouldn’t come as a surprise to anyone that computers are complicated, but it may shock you how much of an understatement that really is. Thanks to decades of advancements these once ominous mystery boxes are now both ubiquitous and user-friendly. Unfortunately, that relative ease of […] January 30, 2024
    Blog / Scoping Projects Scoping Projects on sticky note attached to keyboard Including IT When Scoping Projects Saves Time, Money, and Headaches. It goes without saying that different departments in an organization have different needs. For example, your Accounting department can’t finish payroll and reconcile payments without the right software, typically an application that most other departments have no need for. So it seems logical that the […] January 23, 2024
    Blog / Why is keeping software past its EoL so dangerous? Software Update EoL Concept Let’s talk about EoL (End-of-Life) software. As regular readers likely know, I’ve harped on using software beyond its End-of-Life (EoL) date in the past. There are plenty of reasons why it’s a bad idea, not the least of which is that pretty much every regulation and/or privacy law on the planet says (and I’m paraphrasing […] January 09, 2024

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